Privacy Policy

1. Information We Collect

We collect the following personal information when voluntarily provided by you:

• First name and last name
• Email address
• Phone number
• Company name (optional)
• Any additional information submitted via contact or order forms

2. How We Use Your Information

We use the information collected to:

• Respond to inquiries and requests
• Process orders and provide services
• Send relevant communications about our offerings
• Improve our website, services, and customer experience
• Comply with legal and regulatory obligations

3. Legal Basis (GDPR Compliance)

For individuals located in the European Economic Area (EEA), we process your personal data under one or more of the following lawful bases:

• Your consent
• Performance of a contract
• Compliance with legal obligations
• Our legitimate business interests

4. Data Sharing and Disclosure

We do not sell, rent, or trade your personal information. We may share your data with trusted third-party service providers (e.g., hosting, CRM, logistics) only to fulfill business operations, and they are contractually bound to maintain confidentiality.

We may also disclose your information:

• If required by law or regulation
• To enforce our Terms of Service
• In the event of a sale, merger, or acquisition

5. International Transfers

Because we operate globally, your data may be transferred and stored outside your country of residence, including to the U.S., Europe, or Middle East. We ensure appropriate safeguards are in place in accordance with applicable data protection laws.

6. Data Retention

We retain your data only for as long as necessary for the purposes stated in this policy, or as required by applicable laws.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access your personal data
• Request correction or deletion
• Withdraw consent
• Object to or restrict processing
• Lodge a complaint with a data protection authority

To exercise your rights, contact us at legal@heroxairdomes.com.

8. Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal data. However, no system is completely secure and we cannot guarantee absolute security.

9. Children's Privacy

Our services are not intended for use by individuals under the age of 18, and we do not knowingly collect personal data from minors.

10. Changes to This Policy

We reserve the right to modify this Privacy Policy at any time. Changes will be posted on this page with an updated effective date.

11. Contact Us

If you have any questions or concerns, please contact us at: